Privacy Policy of New Energy eWarranty Application This Privacy Policy outlines the manner in which personal information is collected, used, maintained, and disclosed by the Batteries and Electricity Equipment eWarranty Application ('the Application'). The privacy and security of your personal information are of utmost importance to us. By accessing or using the Application, you consent to the collection and use of your personal information as described in this Privacy Policy. 1. Information Collection 1.1 Personal Information: We may collect personal information from users in various ways, including but not limited to, when users register on the Application, fill out a form, or interact with the Application in other ways. Personal information collected include, but is not limited to, name, phone number, avatar and product details. 1.2 Non-Personal Information: We may also collect non-personal information about users whenever they interact with the Application. Non-personal information may include the browser name, type of device, and technical information about users' means of connection to the Application. 2. Information Use 2.1 Personal Information: Personal information collected from users may be used for the following purposes: To personalize user experience To improve customer service To process transactions To send periodic emails regarding updates, promotions, or other relevant information 2.2 Non-Personal Information: Non-personal information collected may be used to improve the Application, analyze trends, administer the site, track users' movements around the Application, and gather demographic information. 3. Information Protection 3.1 Data Security: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of users' personal information and data stored on the Application. 4. Information Disclosure 4.1 Sharing Personal Information: We do not sell, trade, or rent users personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. 4.2 Legal Compliance: We may disclose personal information when required by law or in response to lawful requests by public authorities, such as to comply with a subpoena, or similar legal process. 5. Children's Privacy 5.1 Protection of Minors: Protecting the privacy of young children is especially important. The Application is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not submit any personal information to us. If you believe that a child under 13 may have provided us with personal information, please contact us immediately so that we can remove such information. 6. Changes to This Privacy Policy 6.1 Updates: We reserve the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. 7. Your Acceptance of These Terms 7.1 Consent: By using this Application, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Application. Your continued use of the Application following the posting of changes to this policy will be deemed your acceptance of those changes. 8. Contacting Us 8.1 Questions: If you have any questions about this Privacy Policy, the practices of this Application, or your dealings with this Application, please contact us at info@sheensolar.com. This Privacy Policy was last updated on 25/4/2024.